Last update 01/09/2024

At Miwuki, we value your privacy and are committed to transparency in the processing of your personal data. This document describes how we collect, use, share, and protect your personal information. Please read this policy carefully.

DATA CONTROLLERS

In compliance with applicable personal data protection regulations, we inform you that the data controllers of your personal data are:

Miwuki S.L.

Address: C/ Ángel Lajarín 36, 30508 Murcia

Email: [email protected]

Tax ID (CIF): B73925398

Miwuki Vets, Correduría de Seguros S.L.

Address: C/ Ángel Lajarín 36, 30508 Murcia

Email: [email protected]

Tax ID (CIF): B75278689

DATA SHARING WITH THIRD PARTIES

For the purpose of managing insurance policies contracted through Miwuki Insurance, your data may be shared with:

AXA SEGUROS GENERALES, S.A. DE SEGUROS Y REASEGUROS (“AXA”)

Tax ID (CIF): A-60917978

Registered address: C/ Monseñor Palmer 1, 07014 Palma de Mallorca

Commercial Registry: Hoja PM-61041

PETPLAN IBERICA, S.L. Correduría de Seguros (“Petplan”)

Registered address: C/ Aviación 18-1º Planta, 41007 Sevilla, Spain

Commercial Registry: Tomo 5.691, página 131, hoja SE-97.106

Tax ID (CIF): B-90.057.431

These entities will use your data solely to manage the contracted policies, in accordance with applicable legislation.

PURPOSES OF PROCESSING

1) Service management: We collect personal data strictly necessary to manage, provide, and improve the requested services, such as:

2) Management of insurance policies.

3) Follow-up and personalized recommendations for pet adoption.

4) Marketing communications: We will only send marketing communications if you have given explicit consent. You can unsubscribe at any time.

5) Inquiry management: We will respond to your inquiries sent through forms or email.

CATEGORIES OF DATA COLLECTED

We may request information such as:

• Contact: name, surname, address, phone number, email, identification document, signature.
• Personal characteristics: marital status, date of birth, age, nationality.
• Miwuki “ideal pet” form management: name, address, phone number, marital status, date of birth, profession, housing type, children, family situation, financial situation, lifestyle.
• Donation management: donation amount, transaction data.

LEGAL BASIS FOR PROCESSING

Contract performance: We process your data when it is necessary for the performance of a contract to which you are a party.

Consent: We process your personal data based on the consent you have provided.

DATA RETENTION PERIOD

Your data will be retained for as long as necessary to fulfill the purposes described, and until you request its deletion. If required by law, we will retain your data for the legally established period.

USER RIGHTS

You have the right to:

• Access: Obtain confirmation as to whether we are processing your personal data.
• Rectify: Request correction of inaccurate or incomplete data.
• Erase: Request deletion of your data when it is no longer necessary for the stated purposes.
• Object: Object to processing for reasons related to your particular situation.
• Portability: Request that your data be transferred to another entity.

To exercise your rights, you can write to [email protected] indicating “Data protection rights” and attaching a copy of your ID or equivalent document.

DATA SECURITY

We have implemented technical and organizational measures to ensure the security of your personal data, preventing unauthorized access, alteration, loss, or destruction of your information.

CHANGES TO THE PRIVACY POLICY

We reserve the right to update this privacy policy periodically. Any significant change will be notified by publishing the revised policy on our website.

For any additional questions about this policy, please contact us at [email protected].