Donantes y padrinos – EN2019-05-28T11:48:43+02:00

DONORS AND SPONSORS HOW DOES IT WORKS?

HOW DOES IT WORK?

How secure is Miwuki payment?2018-11-19T20:27:17+01:00
Miwuki uses Stripe’s secure token mechanism. Card numbers are tokenized (the number is changed to an undecipherable string, IE: `tok_fafds23423′) before we charge the card. Saved cards & bank accounts for recurring donations are also tokenized. Therefore, Miwuki doesn’t have any record of the donor’s card number in our database and logs. That means hackers will never get sensitive card or bank information from us.
Miwuki is PCI compliant under “PCI validation: SAQ A”. We utilize Stripe Elements technology that has financial input fields which are done securely in Stripe’s iframe. Stripe is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry.
The transmission between the donors, the Miwuki form, and Stripe is encrypted using 256bit SSL/TLS. Stripe is one of the most secure and trusted payment providers. It is used by Twitter, Shopify, Kickstarter, and Lyft.
How does the sponsorship work?2018-05-23T21:10:52+02:00

The sponsorships are charged monthly (recurrent payment every month).

Sponsorships cannot be timely.

You can see all your sponsored animals in Miwuki Pet Shelter> My sponsored ones. You will be able to check for the information of the amount that you set, when the next payment is going to be made, modify the amount or cancel it.

Sponsorships are automatically canceled when the animal is adopted.

How does donations for Animal Shelters work?2018-05-23T21:07:38+02:00

In donations to animal shelters you can choose whether to donate in a timely (one time only) or recurrent (monthly payment) manner.

You can see all your donations in Miwuki Pet Shelter> My donations.

You can check the payment information, the amount you set (if you chose a recurring donation), when the next payment is to be made (if you chose a recurring donation), modify the amount or cancel it.

Recurring donations have to be canceled by the user.

When does the animal shelter receive the donations?2018-05-23T21:03:50+02:00

The animal shelter/association gets the donation received instantly.

What are the existing payment methods?2018-11-19T20:21:00+01:00

At Miwuki there are accepted online donations by using a credit or debit card.

Miwuki uses Stripe’s secure token mechanism. Card numbers are tokenized (the number is changed to an undecipherable string, IE: `tok_fafds23423′) before we charge the card. Saved cards & bank accounts for recurring donations are also tokenized. Therefore, Miwuki doesn’t have any record of the donor’s card number in our database and logs. That means hackers will never get sensitive card or bank information from us.
Miwuki is PCI compliant under “PCI validation: SAQ A”. We utilize Stripe Elements technology that has financial input fields which are done securely in Stripe’s iframe. Stripe is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry.
The transmission between the donors, the Miwuki form, and Stripe is encrypted using 256bit SSL/TLS. Stripe is one of the most secure and trusted payment providers. It is used by Twitter, Shopify, Kickstarter, and Lyft.
What should I do if I have problems when carrying out the donation?2018-05-23T21:02:25+02:00

If you are trying to donate and you receive an error message, try again and verify if you are entering your card data correctly.

If the error persists, check with your bank to make sure there is no error with the bank card.

For any incident, please send us an email to [email protected] telling us what the event is and attach a screenshot with the error.

Can I receive a donation certificate?2018-05-23T21:01:35+02:00

You must ask for the donation certificate to the pet shelter to whom you have made the donation or sponsorship.

Where is the receipt of my donation?2018-05-23T20:57:42+02:00

Once the donation has been made, you will get a confirmation and a reference number to your email address. It is essential that you keep and save the reference number because that is how the donation is identified.

Can I cancel a donation?2018-05-23T20:56:32+02:00

Once made a recurring donation, you can modify the fee or cancel it whenever you wish. All you have to do is accessing to Miwuki Pet Shelter> My donations / My sponsored ones> Modify / Cancel.

Sponsorships are automatically canceled when the shaggy one is adopted.

The Miwuki team will not make any modification.

If you have any questions or concerns when donating, you can contact us by email at [email protected]

Does it have any cost?2018-05-23T20:55:28+02:00

We will deduct a commission of 4% from each donation.

We purposely created a platform for free use which allows animal shelters and associations to have a program for the management and dissemination of their homeless animals and users to find all animals for adoption.

Each donation also helps Miwuki to stay afloat and not having to close operations, and it also allows us to continue investing in Digital Marketing (Facebook Ads, Twitter Ads, Google Adwords) to promote adoptions and get donors and sponsors for the benefit of all animal shelters and associations registered in Miwuki.

Also, like all popular Internet service, Miwuki has major operating expenditures in technology, infrastructure, payroll and benefits for our employees’ team.

Why must Miwuki apply a commission of 4%?2018-05-23T20:51:41+02:00

Each donation also helps Miwuki to stay afloat and not having to close operations, and it also allows us to continue investing in Digital Marketing (Facebook Ads, Twitter Ads, Google Adwords) to promote adoptions and get donors and sponsors for the benefit of all animal shelters and associations registered in Miwuki.

Also, like all popular Internet service, Miwuki has major operating expenditures in technology, infrastructure, payroll and benefits for our employees’ team.

We purposely created a platform for free use which allows animal shelters and associations to have a program for the management and dissemination of their homeless animals and users to find all animals for adoption.

Miwuki operates by deducting only 4% of each donation received. Very few organizations can say that they help so many animals in exchange for such a small percentage of the total volume of payments.

In short, Miwuki is an incredibly efficient way to help homeless animals.

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